How to Fix “QBCFMonitorService Not Running on This Computer” Error in QuickBooks

QuickBooks is a powerful accounting software that helps businesses manage their finances efficiently. However, like any software, it can sometimes run into issues. One such common error is:

“QBCFMonitorService Not Running on This Computer.”

This error typically appears when using QuickBooks in a multi-user mode. It prevents workstations from connecting to the company file stored on the server, disrupting business operations. If you're facing this issue, don’t worry—this guide will help you understand the causes and how to fix it.

What is QBCFMonitorService?

The QuickBooks Company File Monitor Service (QBCFMonitorService) is a background service that helps manage and monitor QuickBooks database connections in a multi-user environment. It ensures that workstations can access the company file stored on the host system.

Causes of the QBCFMonitorService Error

Several factors can cause this error, including:

  • QuickBooks Database Server Manager is not running on the server.
  • Corrupt or missing QBCFMonitorService.exe file due to malware or system errors.
  • Firewall or security software blocking QuickBooks processes.
  • Incorrect hosting settings in QuickBooks.
  • Outdated or damaged QuickBooks installation.

How to Fix “QBCFMonitorService Not Running” Error

Here are the best solutions to resolve this issue:

1. Restart QBCFMonitorService Manually

  1. Press Windows + R, type services.msc, and hit Enter.
  2. In the Services window, locate QBCFMonitorService.
  3. Right-click on it and select Restart.
  4. If the service is stopped, right-click and choose Start.
  5. Set the Startup Type to Automatic by double-clicking the service and selecting Automatic from the dropdown.

2. Restart QuickBooks Database Server Manager

  1. Press Windows + R, type services.msc, and hit Enter.
  2. Locate QuickBooksDBXX (XX represents your QuickBooks version).
  3. Right-click on it and select Restart or Start if it's not running.
  4. Ensure the Startup Type is set to Automatic.
  5. Restart your computer and check if the issue is resolved.

3. Check Hosting Settings on the Server and Workstations

  • On the server (host computer):

    1. Open QuickBooks and go to File > Utilities.
    2. If you see Host Multi-User Access, it means hosting is disabled (enable it if needed).
    3. If you see Stop Hosting Multi-User Access, do not change anything.

  • On the workstations:

    1. Open QuickBooks and go to File > Utilities.
    2. If you see Stop Hosting Multi-User Access, click it.
    3. If you see Host Multi-User Access, do not change anything.

4. Exclude QuickBooks from Windows Firewall and Antivirus

If your firewall or security software is blocking QuickBooks services, follow these steps:

  1. Press Windows + R, type Control Panel, and hit Enter.
  2. Go to System and Security > Windows Defender Firewall.
  3. Click Allow an app or feature through Windows Defender Firewall.
  4. Find QuickBooks and QBCFMonitorService, check both Private and Public options, and click OK.
  5. Restart QuickBooks and check if the issue is fixed.

5. Repair QuickBooks Installation

If QuickBooks files are corrupted, repairing the installation can help.

  1. Press Windows + R, type appwiz.cpl, and hit Enter.
  2. Select QuickBooks from the list and click Uninstall/Change.
  3. Click Repair, follow the on-screen instructions, and restart your computer.
  4. Open QuickBooks and check if the error is resolved.

6. Run QuickBooks File Doctor

QuickBooks File Doctor can detect and fix network-related issues:

  1. Download and install QuickBooks Tool Hub from the Intuit website.
  2. Open the Tool Hub and go to Company File Issues.
  3. Click Run QuickBooks File Doctor and let it scan your company file.
  4. Restart QuickBooks and see if the issue persists.

Need Further Assistance?

If you're still facing the “QBCFMonitorService Not Running on This Computer” error, it may require deeper troubleshooting. Contact the QuickBooks Data Service Helpline at 888-538-1314 for expert assistance.

Final Thoughts

The QBCFMonitorService is essential for QuickBooks multi-user functionality. When it stops working, it can cause connectivity issues between workstations and the server. By following the troubleshooting steps above, you can quickly restore normal operations.

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Have you encountered this issue before? Let us know in the comments how you fixed it!

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